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Privacy Policy

Altadena Collective Privacy Policy

Effective Date: 05/08/2026

Altadena Collective (“Altadena Collective,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, use our services, communicate with us, or otherwise interact with Altadena Collective (collectively, the “Services”).

Altadena Collective is a California-based platform that helps connect Altadena residents with information, resources, architects, engineers, builders, contractors, non-profit organizations, and related professionals involved in rebuilding and recovery efforts, and may also provide community coordination, collaborative rebuilding initiatives, educational programming, project guidance, and related support services.

 

By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

A. Information You Provide Directly

Homeowners / Property Owners

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Property address

  • Project type 

  • Budget range

  • Insurance claim/project funding information voluntarily provided

  • Communications with Altadena Collective

B. Automatically Collected Information

When you use our website, we may collect:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Referral source

  • Time spent on pages

  • Clickstream data

  • Cookies and similar technologies

 

C. Sensitive Information

We do not seek sensitive personal information unless relevant to a project (for example, insurance-related rebuild data voluntarily shared by a homeowner). Please do not send unnecessary sensitive information.

 

2. How We Use Information

We may use personal information to:

  • Operate and improve the Services

  • Communicate with users

  • Provide customer support

  • Send updates, newsletters, or service notices

  • Analyze website performance and marketing effectiveness

  • Detect fraud, abuse, or misuse

  • Comply with legal obligations

  • Protect rights, safety, and property

 

3. How We Share Information

We may share information in the following circumstances:

 

A. With Service Providers and Professionals

We may share information with builders, contractors, architects, engineers, vendors, consultants, software providers, payment processors, and professional advisors as needed to provide Services.

 

B. With Homeowners and Project Participants

Information submitted by builders or professionals may be shared with homeowners evaluating proposals.

 

C. Business Transfers

If Altadena Collective is involved in a merger, acquisition, financing, restructuring, or sale of assets, information may be transferred.

 

D. Legal Compliance

We may disclose information if required by law, subpoena, court order, or to protect rights, safety, or property.

 

E. With Consent

We may share information when you direct us to do so.

 

4. Cookies and Tracking Technologies

We may use cookies, pixels, analytics tools, and similar technologies to:

  • Remember preferences

  • Improve website functionality

  • Measure ad performance

  • Understand user behavior

You may control cookies through browser settings, though some site functions may be limited.

 

5. Data Retention

We retain information for as long as reasonably necessary to:

  • Provide Services

  • Maintain project records

  • Resolve disputes

  • Enforce agreements

  • Comply with legal and tax obligations

Retention periods vary depending on the nature of the information.

 

6. Security

We use commercially reasonable measures to help protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.

 

7. California Privacy Rights

If you are a California resident, you may have rights under California law, including the right to request:

  • Access to certain personal information we maintain

  • Deletion of certain personal information

  • Correction of inaccurate information

  • Information about categories of personal information collected, used, or disclosed

To make a request, contact us at:

Email: info@altadenacollective.org 

Mail: Driscoll Architects a Professional Corporation, dba NardiHaus 

125 N Marengo Ave, Pasadena, CA 91101

We may need to verify your identity before processing requests.

We do not discriminate against users for exercising privacy rights.

 

8. Do Not Track / Selling Data

We do not sell personal information in the traditional sense for money. We may use marketing and analytics tools that could be considered “sharing” under some privacy laws.

Our website may not respond to all browser “Do Not Track” signals.

 

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices.

 

10. Children’s Privacy

Our Services are intended for adults and are not directed to children under 13. We do not knowingly collect information from children.

 

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective when posted with an updated “Last Updated” date.

 

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact:

Altadena Collective
125 N Marengo Ave Pasadena, CA 91101
Info@altadenacollective.org 

626-217-0371
altadenacollective.org

 

13. Important Service Disclosure

Altadena Collective is a California-based platform that helps connect Altadena residents with information, resources, architects, engineers, builders, contractors, non-profit organizations, and related professionals involved in rebuilding and recovery efforts, and may also provide community coordination, collaborative rebuilding initiatives, educational programming, project guidance, and related support services.

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